Customer stories

Cannabis dispensary case studies

73%Repeat visit rate since Loyalty & Marketing…

35%Increase in impressions quarter-over-quarter

73% Repeat Visit Rate: How Luxury Leaf Turned First-Time Shoppers Into Loyal Dispensary Customers

Mike Williams, Co-Founder, Luxury Leaf

103%Increase in online orders

82%Increase in online sales income

The Highly Connected Saw Online Orders Double on Dutchie E-Commerce, Loyalty, and Payments

Wendy Matesanz, Owner, The Highly Connected

49%Increase in new online customers

44%Increase in average non-brand ranking position

The Botanist's E‑Commerce Pro Replatform Yields +49% New Customers

Sierra Lloyd, Sr. Retail Marketing and Operations Manager, The Botanist

36%Faster Customer Check-in Times

26%Reduction in Transaction Time

One Platform, 17 Dispensaries: Pecos Valley's Dutchie Rollout

Kelsey Cunningham, Director of Finance, Pecos Valley Productions

9.5%Increase in Online Sales

10%Increase in Organic Search Traffic

9.5% More Online Sales: Garden Remedies on Dutchie E-Commerce Pro

Anna Warfield, Marketing Specialist, Garden Remedies

11%Greater increase in Order Frequency compared…

94%Y/Y GMV Increase With Dutchie

CANA Craft Grew to 3 Stores on Dutchie's Loyalty & POS

Andre Arzumanyan, Founder, CANA Craft

33%Y/Y GMV Increase @ Flagship Dutchie Location

11%Higher E-Commerce AOV Than Market Average

Scaling Online Retail Across Illinois with Cloud9 + Dutchie

Chris Burk, Vice President of Operations, Cloud9

$75MAnnual Sales in 2024

65%Increase in AOV Over Average NY Store with…

Strain Stars Lifted AOV 35% with Dutchie Pay by Bank

Yuvraj Singh, President and CEO of Strain Stars