Voice AI on the phone, Agentic Commerce online, a Register Co-Pilot in-store, Consumer Pulse across surveys & reviews — all built on one customer identity in your Dutchie POS.
Phone, online, in-store, reviews — four AI products, each its own job, all built on the one customer identity already in your Dutchie POS.
Select any product to jump to it in detail. Every interaction flows from one customer identity — the same person across phone, online, in-store and reviews, compliant by default on the POS you already run.
Start with one, add the rest when you're ready — they share one customer brain, so each product makes the others smarter and recognizes the same person at every touchpoint.
Answers every call — hours, availability, even phone orders — and hands off to staff when it's time.
An agentic shopper for every online customer — understands intent, builds the cart and takes them to checkout.
Real-time prompts at the register — purchase history, pairings, stock and a compliant cart.
Unifies your consumer surveys with Google, Weedmaps & Leafly — trends sentiment and surfaces the themes before your stars move.
When a customer calls, they get a friendly, knowledgeable voice — not a hold queue. Hours, directions, product availability, even phone orders. And when they need a human, the call routes seamlessly.
AI: We're open today 9am–9pm. Want to place a pickup order?
Caller: Yes — do you have Blue Dream in stock?
Not a search box. Agentic Commerce knows each customer's history — their regulars, cadence and spend. It rebuilds the usual cart in one tap, swaps anything out-of-stock for the closest match (same effect or same brand), and walks them to checkout. New shopper? It shops from intent instead. Either way it acts — it doesn't just suggest.
New hire or veteran, every budtender gets real-time context: what the customer bought before, what pairs well, what's in stock, and whether the cart is compliant. No memorizing strain guides. No awkward pauses.
First-party surveys on your digital surfaces plus every review on Google, Weedmaps and Leafly — unified into one live sentiment trend. It warns you the moment things start slipping — before your star rating moves — and surfaces the themes driving it.
"Long wait on Saturday" rising in reviews — flagged before it moves your rating.
The same four products, mid-shift — a call being answered, a shopper matched, an upsell prompted, a review answered. All on one customer.
One deployment covers your whole portfolio — Voice AI, Agentic Commerce, Register Co-Pilot and Consumer Pulse, the same AI in every store.
Age verification, allotment checks and state-specific rules run on every interaction — by design, not as an afterthought.
Strains, effects, pricing and live inventory — it speaks to what you actually sell, not what the industry sells.
Real-time inventory, pricing, loyalty and customer profiles — it sits on the system your staff already uses. No new stack.
Phone caller, online shopper, in-store regular, reviewer — recognized as one person, so the experience always feels personal.
Calls disclose they're AI, recommendations stay inside guardrails, and anything sensitive hands off to a person — every time.
It sits on your Dutchie POS — live menu, inventory, pricing and loyalty. Nothing new to install.
Your products, effects and customers become its knowledge — compliant by default for your state.
Turn on the phone, the online menu, the register and reviews — one customer recognized across all four.
The difference shows up where customers actually meet your store.
You already run the POS — turn the suite on and it's live across all four touchpoints, on one shared customer identity. Already on Dutchie? You're halfway there.
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