This month's updates help you stay stocked, market smarter, and get more out of loyalty. From floor-depleted inventory alerts and bulk Bill-of-Materials management, to keyword search in Segments and a new Customer ID merge tag for your campaigns, here's what's new across Dutchie for July.
Stay up to date and ahead of the curve with all of Dutchie's product updates and system enhancements by subscribing to our Product Release Notes.
Floor-depleted inventory alerts in the Backoffice notify you when a product's sales-floor inventory needs to be replenished from backstock, preventing lost revenue and keeping the product available on online menus.
Building customer segments just got faster. Instead of scrolling through long lists of attributes, you can now type a keyword to instantly find and select the attribute you need, saving time and making targeted marketing campaigns easier to set up.
Manage your manufacturing formulas in bulk. You can now import Bills of Materials from CSV or Excel files and export them back out, eliminating the need to create each BOM manually and making it easy to back up, share, or migrate your manufacturing data.
Take control of how your products look to customers. You can now drag and reorder product images in the back office catalog to choose which photo appears first on your menu. No more deleting and re-uploading to get the right hero image.
A refreshed specials page with category filtering, redesigned specials cards, and a cleaner layout, making it easier for shoppers to find and take advantage of your deals.
For Florida medical dispensaries, patient allotment data from the MMUR registry now appears directly on e-commerce customer profiles. Your staff can see a patient's remaining purchase allotment before processing an order, reducing compliance risk and eliminating the need to cross-reference external systems.
Set points to automatically expire after a configurable number of days, giving you control over loyalty liability and encouraging customers to redeem sooner.
Your loyalty widget now renders dynamically inside marketing emails, unifying the e-commerce and digital marketing experience so customers can see their points balance and rewards without leaving their inbox.
Personalize your email campaigns even further with a new Customer ID merge tag. Drop it into any email template to dynamically insert each recipient's unique ID, perfect for loyalty integrations, tracking links, and CRM-connected workflows.
Go beyond a single lifetime cap on discounts. In the discount wizard you can now set a Cooldown limit, where a customer waits a set period between redemptions (once every 72 hours, weekly, or a custom window), or a Refresh limit, where their redemption count resets on a fixed schedule (every Monday, the 1st of the month, or quarterly). New Application and Transaction options control whether a limit counts each time a discount applies or each order it is used on, so you can run recurring promotions like "10% off once a week" or a welcome bonus good on a customer's first few orders. Existing discounts are unchanged and default to a Lifetime, per-application limit.
Learn how The Botanist rebuilt their dispensary e-commerce on Dutchie E-Commerce Pro, growing new-customer acquisition, organic visibility, and transactions.
